Mike PowrieMay 3, 20223 min“Excellence is never an accident” – How and Why to choose the right ICT partner.6 important lessons on how to choose the right ICT partner in a crowded market.
Glendon Jackson EvartsApr 8, 20224 minTop 5 reasons your Contact Centre & Customer Experience Technology Should be in the CloudTime and again, innovation and agility are proving to be key business success factors... Some of the great brands have fallen victim to...
Andrew PogsonMar 31, 20222 minThe hidden cost of contact centresIt’s a very common cliché used across many work and life situations... “You don’t know what you don’t know”. A simple and effective...
Dave WallMar 11, 20222 minLevel up your call centre with IoTWith low-cost Internet links now saturating populated areas, it makes sense to take advantage of the ubiquitous connectivity by enabling...